Numerous companies have experienced a sea change as a result of the proliferation of remote labor. New issues arise, however, when it comes to maintaining engagement and alignment among distant teams. It is necessary to have the appropriate digital tools in order to achieve transparency and collaboration when there is no physical office space available. Exactly this is where software for employee communication comes in so handy!
Through the use of these platforms, teams are able to maintain a close connection even while they are working remotely. They serve as a central location for the organization, in which anything from company-wide announcements to project management and social features may be found. First, let’s talk about the most important advantages that communication software provides to remote teams.
Table of Contents
- 1 Centralized Internal Communications
- 2 Structured Project Management
- 3 Team Community Building
- 4 Facilitated Instant Messaging
- 5 Flexible Knowledge Sharing
- 6 Choosing the Right Platform: Key Features to Evaluate
- 7 Deploying Communication Software Seamlessly(Software for Employee Communication in Remote Work Settings)
- 8 Reaping the Benefits: The ROI of Communication Software
Centralized Internal Communications
Important updates run the risk of being overlooked if there is no shared office space. Emails are buried, chat history are lost, and not everyone is included in the conversation by default. Through the use of communication software, internal communications are consolidated onto a single platform. An announcement can be posted by leadership, which will alert the entire organization at the same time. There will be no more missed memos!
There is also a bird’s eye view of interactions that are taking place across departments for users. Through monitoring ongoing conversations about projects, remote workers can avoid duplicating their efforts. Due to this transparency, all parties involved remain on the same page.
Structured Project Management
In situations where teams are not physically present, it might be challenging to manage many projects at the same time. The following are examples of tools that communication programs offer for organizing projects and allocating tasks:
- Sharing files while maintaining version control
- Assignment and monitoring of tasks
- Route maps for projects
- The use of wikis to document procedures
When operations are optimized in a single location, projects are able to remain on track even when staff members are working independently. Supervisors are able to keep track on progress and participation without engaging in micromanagement.
Team Community Building
It can be difficult for workers who are isolated to feel like they are a part of the team. Profiles, groups, and social feeds are examples of community-building features that contribute to the development of camaraderie.
- Users can share their histories and hobbies through their profiles.
- Smaller teams are aligned by independent groupings.
- Bonding is made possible by activity feeds and reactions.
With the support of these social components in the employee communication platform, teams are able to engage in a more humane manner. The sense of belonging that remote workers experience is beneficial to their morale.
Facilitated Instant Messaging
It is possible to have rapid chats that are aligned with distributed groups thanks to chat features. Workers are able to:
- Chat one-on-one, in groups, and in threads
- Transmit files, videos, and pictures.
- Investigate past conversations in order to review them.
Because all discussions are accessible within the platform, employees may collaborate flexibly regardless of where they are located. Rather than growing scattered in the many apps, conversations are kept organized by this method.
Flexible Knowledge Sharing
Workers who are dispersed may not always be aware of who possesses expertise on what. Knowledge can be gathered from the general public through communication activities throughout the organization. It is possible for users to post inquiries to the community and immediately find responses that are reliable or credible. Colleagues get together to share knowledge and education with one another.
In a nutshell, centralized platforms serve to establish transparency, accountability, and alignment among virtual teams. Through community connection, remote workers maintain their level of engagement. When managers have more vision, they are better able to organize groups that are spread out.
It is possible for remote teams to achieve efficiencies that even office-based groups do not have if they have the correct basis. Simple communication software that brings everything together is all that is required of them.
Choosing the Right Platform: Key Features to Evaluate
Every single medium for employee communication is not created equal. Consider the following criteria when evaluating the available options:
- Native mobile applications make it possible to access content while not using cumbersome mobile web interfaces.
- The intuitive interface features a low learning curve and makes it simple to create content, which increases usage.
- Implementation of mature data encryption, access restrictions, and compliance with requirements such as SOC 2 and ISO 27001 are all components of enterprise security.
- Scalability refers to the ability to enable growth from tens to tens of thousands of users without experiencing a reduction in performance.
- Reliability: An uptime that is greater than 99.9% guarantees continuous availability, even when there is an increase in demand.
- Support for Integrations: Connects to important productivity tools such as Slack, G Suite, Jira, and others using application programming interfaces (APIs).
- Granular permissioning using configurable roles guarantees that employees only access stuff that has been designated for them.
- Usage Analytics: Offers visibility into engagement data in order to improve implementation of programs.
The selection of a future-proof platform that is in line with your procedures and priorities can be facilitated by giving priority to these aspects.
Deploying Communication Software Seamlessly(Software for Employee Communication in Remote Work Settings)
In particular, when new systems are being rolled out remotely, opposition may be encountered. Maintain a smooth adoption process by utilizing the best practices for change management:
- The advocacy of the manager fosters the buy-in of the personnel to Executive Sponsorship.
- Identifying influencers who can become specialists and liaisons is an important part of superuser programs.
- Continuous Training: Hold virtual training sessions for new users and training sessions based on roles.
- Fostering ties inside the team by establishing social groups and feedback mechanisms is an important part of community building.
- To illustrate the utility of the platform, initial content seeding involves pre-populating it with frequently asked questions (FAQs), guidelines, and onboarding materials.
Having a platform that is easy to use and a launch procedure that is encouraging will allow your remote staff to become experts in no time.
Reaping the Benefits: The ROI of Communication Software
When it comes down to it, effective communication ultimately leads to difficult results. According to Forbes, businesses that have employees who are engaged exhibit the following:
- An increase in profitability of 21%
- Increases in productivity of 17%
- 10 percent increase in ratings from customers
In order to improve their efficiency and strategic alignment, remote teams can benefit from using communication tools to drive connection. Included in the payoff are:
- Meetings are reduced, and there is less of a need for coordination calls to go over specifics.
- The management has a more comprehensive understanding of the workstreams with more transparency.
- Improved Accountability: All of the activities are consolidated into a single system
- Enhanced morale: workers have a sense of community and belonging