The Role of HR Technology in Virtual World

Virtual World

The advent of next-generation technology, as well as increased Internet penetration and the emergence of smart gadgets, has hastened the process of digital transformation in enterprises. The HR function has grown in importance in attracting and maintaining talent, as well as assuring employee wellbeing and engagement, making it a driving force for businesses all over the world. Here are a few examples of how HR technology may help an organization transform. Because companies have yet to reintroduce the “work from home” concept, HR technology has become essential for managing the virtual environment.

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Ease of access without geographical barriers

HR technology plays a critical role in providing access to information for a remote workforce, regardless of location. Email, Dropbox, and Google Sheets are examples of tools that provide a cost-effective, convenient, and dependable interface for exchanging and storing data.


Concerns about health, hygiene, and wellness have opened the door to virtual meetings via Zoom, Skype, and Meet. Furthermore, intranet and social media platforms provide an interactive and real-time interface for keeping up with the newest trends and developments, as well as relaying comments and voicing opinions on important problems. When compared to traditional ways of communication, allowing one-click access to information saves time and resources. It enables employees to speak and interact with one another even when they are not physically there.


Collaboration has emerged as a remedy for navigating through unprecedented time while also decreasing uncertainty. Microsoft Teams, as well as tools like Asana, Jira, and Basecamp, are used to plan, delegate, and manage activities. It also aids in increasing productivity by relieving staff from routine chores and allowing them to focus on more important responsibilities. The usual business continuity strategy had been rendered ineffective due to the COVID-19 epidemic. Emerging technologies such as Desktop-as-a-Service, virtual and augmented reality, the Internet of Things, and artificial intelligence, on the other hand, have heralded a paradigm shift in the future of work and aided the rapid transition to the distant model.

Operational efficiency

HR technology improves the operational efficiency of not just employees but also HR personnel. HR technology saves time and resources by acting as a central repository and giving access to information with a single click. If these duties were done manually, time and resources would be wasted. HR professionals may focus on critical activities by automating tasks like the attendance leave application process and payroll computation.

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Recruitment and on-boarding

Video interviews use algorithms to assess candidates’ personality attributes and skill set, as well as determine their appropriateness with the company, using emerging technologies such as artificial intelligence and machine learning. HR can now identify, select, recruit, and onboard people at a faster speed from the comfort of their own homes, lowering the cost per hire without sacrificing talent quality. However, it is up to HR to remove stereotype-based prejudices from the automated process. For example, when sorting resumes for relevant skill sets, HR should endeavor to overcome the limited description that AI can manage.

Learning and development

The COVID-19 epidemic has highlighted the importance of up-skilling and re-skilling in the age of Industry 4.0. Learning management systems (LMS) are technologies that serve as a one-stop shop for candidates to access and influence learning, track their progress, identify their significant weakness areas, and offer course correction solutions.

Peer-to-peer recognition

According to a survey, roughly 43% of workers cite a lack of acknowledgment as a reason for their dissatisfaction at work. Over 40 hours each week are spent interacting with our coworkers. As a result, staying in the organization for a long time is difficult unless one has a strong support network and mutually beneficial partnerships. Technology facilitates the development of a peer-to-peer recognition system. Intranets, social media, and even learning management systems (LMS) provide a valuable venue for employees to engage as well as learn about one other’s accomplishments and stay motivated at work.


The term “outcomation” refers to the process of using automation to influence results. Employee productivity is inextricably connected to company success. The HR department is critical in ensuring that employees’ goals are aligned with those of the company. Technology plays a critical role in enhancing outcomes through increasing speed, increasing efficiency, saving time and resources, upskilling personnel, and much more.

The COVID-19 pandemic has ushered in a new era in the workplace. The way forward will be a hybrid approach that includes work from an office with flexible hours and work from home. Technology will be at the heart of this transformation. Businesses become agile when they combine the correct technology mix with a deliberate strategy and rigorous planning, allowing them to develop in step with changing requirements over time.