It has been brought to light that messages that are emotionally charged, such as wedding vows, apologies, and eulogies, may not be as genuine as was previously believed as a result of the growing use of generative artificial intelligence, such as OpenAI’s ChatGPT.
According to ABC News, Tori McCun, a data management professional at Bloomberg who is 31 years old, recently utilized ChatGPT to compose a eulogy for her father, who passed away. Even though McCun’s sisters gave a positive response, they did express some uneasiness over the use of a non-human creature during such a private moment, which highlights a more widespread problem in our society.
According to the Chief Executive Officer of OpenAI, Sam Altman, ChatGPT has seen a boost in popularity since it currently has more than 100 million weekly users. However, others are still concerned about the generative AI tool’s free access to the internet, which has raised concerns about identity theft and the possibility of being exposed to false content.
Efficiency vs. Authenticity
People who use ChatGPT for emotive communications report that it makes it easier to come up with elegant statements in stressful situations. This is one of the benefits that ChatGPT offers. Even more individualized AI solutions have emerged in recent years to assist with the writing of personal messages, such as marriage vows.
Research conducted at Israel’s Bar-Ilan University suggests that receivers may be less likely to accept artificial intelligence-generated apologies because they may not believe the apologies to be as genuine. This assumption that AI is unable to do delicate duties may also apply to other sorts of messaging, such as wedding vows and eulogies at funerals.
Research co-author Omri Asscher claims that the job done by AI is “perceived to be faulty in terms of its moral authenticity.”
Some individuals, such as Melissa Buckley from Reading, Pennsylvania, continue to advocate for the use of ChatGPT in spite of the criticism that has been leveled against it. Buckley does this by pointing out how the results of the tool are dependent on the involvement and effort of the user.
Andrea Lynch, an expert in ethics, recommends to clients that they tailor AI-written drafts to their speech patterns as a personalization option. She also provides instruction on how to make use of generative artificial intelligence and provides kits for creating eulogies. Professor of Philosophy at York University Alice MacLachlan acknowledges that generative AI such as ChatGPT can assist less-fluent writers in better expressing their feelings; nevertheless, she warns that it may also serve as a cause of friction between family members.
OpenAI Cannot replace Human Traits and skills
Francis J. Kong, a renowned leadership speaker, encourages CEOs to make strategic use of ChatGPT. He highlights how technology may take the place of tiresome operations and free up time for creative endeavors. According to his point of view, AI raises levels of production. In his piece published in the Philippine Star, he makes the argument that successful humans have specific characteristics that AI cannot replicate.
“Throughout my life, I have found that every single person who has been successful in business and who has been an excellent leader had the same attributes that technology can never generate. In addition, “it cannot replicate resilience, creativity, and humility,” Kong said, regardless of how intelligent AI grows.
In the meantime, Forbes reported that the Boston Consulting Group (BCG) used 750 consultants to test the efficacy of generative AI, specifically OpenAI’s GPT-4, in professional services environments. GPT-4 performed significantly better than the control group in activities that involved creative product invention; nevertheless, it performed significantly less well in activities that involved the resolution of business problems.
The findings of this study underscore the importance of exercising caution when applying AI in settings where there is a definitive “right answer.” Specifically, the researchers advise against relying solely on GPT-4 for the processing of qualitative and quantitative data. According to a different survey, more than 61% of professionals are currently making use of generative AI or anticipate doing so in the near future.